Tag: Conflict resolution

Diffusing Crisis to Manage Adversity

Paul’s Crisis Management in Jerusalem

Paul was arrested in Jerusalem by a mob that tried to kill him but were forced to surrender him to the custody of Roman authorities. He tried to diffuse the crisis by showing respect to Jewish law, custom, and heritage; the Roman commander; and his rights as a Roman citizen. Although his attempt at crisis management did not end the persecution, the attempt was successful because the persecution changed from beating and torture to detention and a series of public trials and hearings. Also, the trials and hearings became an opportunity for Paul to preach the gospel among his people in Jerusalem and Caesarea as he had in parts of Europe and Asia.

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In this installment of our study on Responding to Adversity, we discuss Paul’s interactions at his arrest in Jerusalem to learn about managing adversity by taking deliberate actions to reduce the intensity of a developing crisis. Paul was attacked in Jerusalem by a mob of Jews stirred up through public accusations against his teaching and religious allegiance. The local Roman commander rescued him from the mob by arresting and taking custody of him. We discuss his interactions with the Roman commander and with the mob to understand his attempt at diffusing the crisis.

Mob against Paul at the temple
Mob against Paul at the temple
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He showed himself respectful of the commander when he ignored the commander’s obvious but irrelevant mistake and focused instead on providing information to introduce himself. Regarding the mob, he almost won them over by presenting himself as a “son of the soil:” sharing with them the same language; laws, custom, and traditions; and respect for the same heroes and heritage. However, his peace with the mob was short-lived as he re-ignited their ire by reminding them of his long sojourn among Gentiles and his claim of common destiny with the Gentiles. Thus, the persecution continued despite his attempt at diffusing the crisis. Although he was not able to free himself from persecution, his effort at crisis management was partially successful as he asserted his Roman citizenship to win protection against torture or any punishment without trial. He would be tried publicly to determine if he did anything deserving punishment.

Preaching gospel in chains
Preaching gospel in chains
Sweet Publishing freebibleimages.org

Additionally, he used the opportunity of addressing the mob to preach the gospel in Jerusalem for the first time, as he had during missionary journeys through parts of Europe and Asia. He would go on to also preach to other predominantly Jewish audience during trials in Caesarea. Therefore, although his attempt at diffusing the crisis did not end the persecution, the attempt was successful in that it transformed the persecution into a series of trials and public hearings and, thus, an opportunity for him to preach the gospel among his people in Jerusalem and Caesarea as he had in parts of Europe and Asia.

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Conflict Resolution Example from Daniel

During his early years of captivity in Babylon, Daniel and three compatriots faced an internal conflict with fulfilling their commitment to worship and serve God while being obedient to King Nebuchadnezzar. The king had allotted them a daily ration of food and wine from his supply as part of their preparation to enter his elite service. However, Daniel believed the royal diet would compromise his relationship with God but also recognized he owed obedience to the king and his officials. We study Daniel’s interactions with the king’s staff to understand his approach to negotiating a peaceful resolution of the conflict.

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We begin a bible study series based on the experience of Daniel and three compatriots, Hananiah (Shadrach), Mishael (Meshach), and Azariah (Abed-Nego), during their captivity in Babylon. This first session in the series focuses on understanding Daniel’s approach to peaceful resolution of a conflict triggered by the king’s diet requirement for Daniel and his friends.

Royal diet offer
Royal diet offer
Sweet Publishing freebibleimages.org

The king had placed them on a diet based on daily allotment from his own supply of food and wine to support a healthy and robust appearance as part of their training for the king’s service. However, Daniel believed consumption of such food or drink would compromise his relationship with God but also recognized he owed a duty of obedience to the king and his officials. He negotiated a peaceful resolution based on substituting a diet of vegetables and water for the king’s delicacies. Thus, he and his friends remained obedient to the king without engaging in any practice that could compromise their commitment to worship God.

The study provides opportunity to discuss some guiding principles of Christian mediation. As we discuss in a previous study under Christian Basis for Mediation: Part 2 of 2, Christian mediation requires a commitment to peaceful resolution motivated by God’s promise of blessing for peacemakers [Matthew 5:9]. Also, successful mediation often will include seeking knowledge and understanding of the facts and a resolution based on respect for the facts. Daniel’s approach to resolving the conflict appears based on similar principles and consists of the following.

  1. He was motivated to resolve the matter peacefully.
  2. He showed knowledge of the chain of command and recognized who had authority for each decision needed to resolve the conflict.
  3. He had faith of God providing a resolution but recognized the need to apply his human knowledge and capabilities while seeking God’s resolution.
  4. He identified the stakeholders and determined their expectations and how the expectations could be satisfied simultaneously.

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Christian Basis for Mediation: Part 2 of 2

Conflict Resolution Examples and Strategies

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© Aydindurdu | Dreamstime.com
© Aydindurdu | Dreamstime.com

This is the second of a two-part discussion of the Christian basis for and approach to mediation. The first part focused on the city clerk in Ephesus defusing a mob by understanding the facts of their grievance and using the facts to lead them to realize that the gathering was unnecessary and could violate the anti-riot ordinance. We learned from the event that a key aspect of mediation is to assess the facts and use them to guide the disputants to a peaceful understanding. Also, a mediation should identify the available options for ending the dispute and potential consequences of continuing with it.

In this final installment of the discussion, we examine two cases that highlight potential difficulties with assessing the facts and presenting them to the disputants. In a case mediated by Solomon, there was no independent witness to verify conflicting accounts of the facts by the disputants. In contrast, the facts were clearly identified at the outset for the second case; however, the mediator needed special communication strategy to present the facts to the disputant in a way that defined a path to resolution. The cases help illustrate special skills that a mediator may need in searching for an acceptable resolution of a conflict.

Continue reading “Christian Basis for Mediation: Part 2 of 2”

Christian Basis for Mediation: Part 1 of 2

Conflict Resolution Strategies

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You may have at times needed to mediate in a dispute between two parties, calm down a crowd, or help an individual resolve an internal conflict. The bible provides guidance on conducting mediation, through several successful examples. We discuss a few of the examples to understand what they did and from them learn how to prepare for, and the approach to conducting, a mediation.

© Palto | Dreamstime.com
© Palto | Dreamstime.com

The first example comes from a city clerk defusing a mob in Ephesus during Paul’s mission with Silas. A large crowd had gathered in the city theater and threatened to riot. The city clerk calmed and dispersed the crowd by explaining the facts in a way to convince them the riot was not necessary. We will also look at King Solomon’s mediation of a dispute between two ladies over a baby and commander Joab helping King David resolve an internal dispute between David the father and David the king. We use these examples to learn the Christian basis for, and approach to, mediation. The study is presented in two sessions. This session focuses on using the Scriptures (e.g., Christ’s teaching on seeking peace and Paul’s letters to the Romans and Galatians) to understand the city clerk’s successful mediation in Ephesus.

Continue reading “Christian Basis for Mediation: Part 1 of 2”